Shipping policy

Last Updated: September 19, 2026

At ProToolGarageHub, we work to provide reliable shipping options for customers throughout the United States.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Shipping Times

Estimated delivery times depend on the product, destination, shipping carrier, and shipping method selected at checkout.

Typical delivery times may range from approximately 3–10 business days after an order has been processed.

Some oversized or heavy products, including certain tool cabinets, rolling tool carts, workbenches, and garage equipment, may require additional handling or delivery time.

Shipping Costs

Available shipping methods and applicable shipping charges will be displayed during checkout.

Shipping costs may vary depending on product size, weight, destination, and shipping method.

Tracking

When tracking information is available, it will be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after it has been generated by the carrier.

Delayed Shipments

Delivery estimates are not guaranteed and may be affected by:

Weather
Carrier delays
Holidays
Incorrect or incomplete shipping information
High shipping volume
Other circumstances outside our reasonable control

If your package appears to be significantly delayed, please contact us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the package needs to be reshipped.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible.

We may request photographs, videos, packaging information, and other details to assist with the claim.

Lost Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If the package remains missing, contact us so we can review the situation and determine the appropriate next steps.